The second-hand marketplace Users Express Displeasure Over Size Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices following member complaints.
